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Knowledge base
Returns & cancellations (2)
Returns (2)
How do I make a return?
Track my return status
Cancellations (1)
How to cancel my order?
Warranties & service (1)
Warranties (1)
How do I check if my laptop or monitor is still under warranty?
Track my order (1)
Orders (3)
Where is my order?
There's a delay with my order. What now?
I have a problem with an order thats been delivered to me.
Ways to pay (4)
Business accounts (1)
Can I get a 30 day term account?
Credit cards (1)
What credit cards do you accept?
EFT's (1)
Can I make payment via EFT from my own bank app?
Safe and secure payments (1)
How do I know that its safe to pay for my order online?
Business customers (2)
General questions (11)
Where can I find products that have everyday discounts for businesses?
Whats your price matching policy?
How can I track a current order or see my order history?
View all 11
FirstShop - First Technology business accounts (2)
Do I need to provide in-depth business details to set up an online business account?
Can I set up multiple users within my online business account?
Delivery options (2)
Delivery issues (2)
I didnt receive my order or items are missing
My delivery arrived damaged or isnt working
General delivery questions (4)
What are the delivery options for my order?
Where is my order?
Can I collect my order?
View all 4