If some of your order has not arrived, it is most likely that your order has been split into multiple shipments or some items may be on back order.
Orders containing multiple items may be split automatically by our system depending on stock levels at the time your order was placed. This is so that we can get your order to its destination as quickly as possible.
Where a split shipment has been made, you will notice certain characters after your order number, for example, DO123456-1, DO123456-2 etc.
For further information, you can Login to your Dell Online account to see updates on any current and completed orders.
If you think that items are missing from your order, please contact us at support@dellonline.co.za